Frequently asked questions

What should I bring to my session?

Wear swimwear or activewear that’s comfortable for both sauna and cold plunge. Bring your water bottle and a change of clothes! We’ll provide you with a towel. After your session, enjoy filtered water and complimentary High Garden tea in our lounge.

What are your cancellation and no-show fees?

Late Cancel: If you cancel within 90 minutes of your session start time, there's a $15 late cancel fee, but you keep your credit to use again. Cancel 90 minutes or more in advance and there's no penalty.

No-Show: If you don't cancel before your session starts and don't show up, you'll be charged a $20 no-show fee, but you keep your credit to use again.

Is there parking available?

Yes, we have an on-site parking lot as well as street parking options on North 8th Street and Neill Avenue.

What should I expect during my first visit?

We ask you to arrive at least 5 minutes early to check in and get oriented. You'll have access to changing rooms and secure lockers. Whether you choose guided or free flow, plan to move between heat and cold at your own comfort level. End your session in our tea lounge or outdoor courtyard to integrate the experience.

What's the difference between guided classes and free flow sessions?

Guided Classes: Led by our certified Lolu Guides, these sessions incorporate breathwork practices and structured time in our sauna and cold plunge. Perfect for beginners or those wanting expert guidance.
Free Flow Sessions: Enjoy the space at your own pace. Move between the sauna, cold plunge, and relaxation areas as it feels right for your body and schedule.

What facilities do you have?

Our studio features a 40-person traditional dry sauna and 20-person salt water cold plunge pool. We also offer a private suite, available by appointment, with a sauna and cold tub for up to 4 people. Learn more about our full space here.

Who leads the guided classes?

All guided sessions are led by certified Lolu Guides who hold XPT (Performance Breathing) and CPR/AED certifications. They're extremely knowledgeable and trained to safely guide you through contrast therapy and breathwork practices.

What is performance breathing and why do you include it?

Our breathwork sessions are designed to activate and regulate your autonomic nervous system - both the sympathetic (activation) and parasympathetic (rest) branches. While we often think stress is bad, learning to consciously move between activation and calm is key to optimal health, performance, and navigating life. These techniques help you understand your breath and, ultimately, your body's response to stress.

Do I need experience with saunas or cold plunging to come?

Not at all! Our guided classes are perfect for beginners, and our teachers will help you ease into the practice safely. For free flow sessions, our staff is always available to answer questions and provide guidance.

Are there any health considerations I should know about?

Contrast therapy isn't recommended for everyone. Please consult your healthcare provider if you have heart conditions, are pregnant, or have other health concerns. Our staff can discuss any questions when you arrive.

Are there special considerations for women using contrast therapy?

Absolutely. We recognize that women's bodies have unique thermoregulatory processes and that most clinical research on contrast therapy has traditionally focused on men. Women's physiology is constantly changing throughout our cycles, meaning what feels good one day may not feel good the next.

Our approach: At Lolu, we don't prescribe what you "should" do. Instead, we provide information and body awareness practices so you can tune into your own needs and move through the space with inner authority. Listen to your body, honor your cycle, and adjust your practice accordingly.

What are your membership options?

We offer drop-in sessions, credit packs, and unlimited membership options. Learn about our current pricing and packages here or by downloading our app here.

Can I book private sessions?

Yes! We offer a private sauna and plunge suite that can be booked by appointment. This is perfect for couples, small groups, or anyone preferring a more intimate experience.

No items found.
What should I bring to my session?

Wear swimwear or activewear that’s comfortable for both sauna and cold plunge. Bring your water bottle and a change of clothes! We’ll provide you with a towel. After your session, enjoy filtered water and complimentary High Garden tea in our lounge.

What are your cancellation and no-show fees?

Late Cancel: If you cancel within 90 minutes of your session start time, there's a $15 late cancel fee, but you keep your credit to use again. Cancel 90 minutes or more in advance and there's no penalty.

No-Show: If you don't cancel before your session starts and don't show up, you'll be charged a $20 no-show fee, but you keep your credit to use again.

Is there parking available?

Yes, we have an on-site parking lot as well as street parking options on North 8th Street and Neill Avenue.

What should I expect during my first visit?

We ask you to arrive at least 5 minutes early to check in and get oriented. You'll have access to changing rooms and secure lockers. Whether you choose guided or free flow, plan to move between heat and cold at your own comfort level. End your session in our tea lounge or outdoor courtyard to integrate the experience.

What's the difference between guided classes and free flow sessions?

Guided Classes: Led by our certified Lolu Guides, these sessions incorporate breathwork practices and structured time in our sauna and cold plunge. Perfect for beginners or those wanting expert guidance.
Free Flow Sessions: Enjoy the space at your own pace. Move between the sauna, cold plunge, and relaxation areas as it feels right for your body and schedule.

What facilities do you have?

Our studio features a 40-person traditional dry sauna and 20-person salt water cold plunge pool. We also offer a private suite, available by appointment, with a sauna and cold tub for up to 4 people. Learn more about our full space here.

Who leads the guided classes?

All guided sessions are led by certified Lolu Guides who hold XPT (Performance Breathing) and CPR/AED certifications. They're extremely knowledgeable and trained to safely guide you through contrast therapy and breathwork practices.

What is performance breathing and why do you include it?

Our breathwork sessions are designed to activate and regulate your autonomic nervous system - both the sympathetic (activation) and parasympathetic (rest) branches. While we often think stress is bad, learning to consciously move between activation and calm is key to optimal health, performance, and navigating life. These techniques help you understand your breath and, ultimately, your body's response to stress.

Do I need experience with saunas or cold plunging to come?

Not at all! Our guided classes are perfect for beginners, and our teachers will help you ease into the practice safely. For free flow sessions, our staff is always available to answer questions and provide guidance.

Are there any health considerations I should know about?

Contrast therapy isn't recommended for everyone. Please consult your healthcare provider if you have heart conditions, are pregnant, or have other health concerns. Our staff can discuss any questions when you arrive.

Are there special considerations for women using contrast therapy?

Absolutely. We recognize that women's bodies have unique thermoregulatory processes and that most clinical research on contrast therapy has traditionally focused on men. Women's physiology is constantly changing throughout our cycles, meaning what feels good one day may not feel good the next.

Our approach: At Lolu, we don't prescribe what you "should" do. Instead, we provide information and body awareness practices so you can tune into your own needs and move through the space with inner authority. Listen to your body, honor your cycle, and adjust your practice accordingly.

What are your membership options?

We offer drop-in sessions, credit packs, and unlimited membership options. Learn about our current pricing and packages here or by downloading our app here.

Can I book private sessions?

Yes! We offer a private sauna and plunge suite that can be booked by appointment. This is perfect for couples, small groups, or anyone preferring a more intimate experience.